APPLICATION ASSESSMENTS
Unfortunately we are currently experiencing a high volume of housing applications causing a delay in assessments of up to 5 months. We sincerely apologise for any inconvenience caused and would like to ensure our customers that assessing new applications is being given our utmost prioirity.
WEBSITE UPGRADE
We are excited to announce that the Keyways website has received a software upgrade on Wednesday 16th March 2022 and will introduce some new features for our customers. These will include new password security, uploading documents capability and customer information on average waiting times. Full details can be found on our Latest News below.
HOUSING OFFICE IN RUSHDEN
From the 31st March 2022, the housing office at 50 High St South, Rushden will be closed. Please refer any Keyways enquiries from 1st April 2022 by email to ENKeyways@northnorthants.gov.uk or telephone 0300 126 3000.